CAPE TOWN | JOHANESSBURG
SHOP HUNDREDS OF DRESSES INSTOCK WITHIN YOUR OWN TIME
GET ONE-ON-ONE PERSONALIZED ASSISTANCE WITH A STYLIST
TRY-ON BEFORE YOU BUY WITH LOVED ONES IN A DEDICATED SPACE
The Scarlett Showroom is a must-visit for the ultimate shopping experience in Johannesburg and Cape Town.
Shop our collection of 700+ unique and exclusive dresses in an assortment of styles, colors and sizes. Keeping in mind your style preferences, body type and budget, your personal stylist will work with you to help find your dress.
So don’t worry if you’ve never tried on a formal dress before, pulling dresses from racks, or zipping up zippers – this appointment is all about you! Let your friends and family sit back, relax and enjoy the experience with you, while we do all the hard work and you have fun trying on your favourite dresses.
To provide you with the best service, we prefer to work by appointment.
Appointments come at no charge, only extra perks. Take your time to browse our full collection in-person, get your questions answered with the help of our team, reserve a fitting stage to avoid waiting if you try-on, and get priority service over walk-ins.
We charge a *refundable fitting fee to try-on up to 5-10X dresses with a personal stylist, in a dedicated space with max 3 guests. Should time allow, you may try on more dresses for R50 extra per dress.
Try-on on our mini/midi dresses from our party and casual chic collections:
Time Limit: 30min
Dress Limit: Up To 5 Fits
Client Limit: Max 1 Person
Our signature fitting is the perfect ratio of time and fits to try-on and find your dress from our formal and wedding collections:
Time Limit: 60min
Dress Limit: Up To 5 Fits
Client Limit: Max 1 Person
If you want extra time to try-on more options or if you’d like to share the experience with your bestie or sibling, then our premium fitting is for you:
Time Limit: 90min
Dress Limit: Up To 10 Fits
Client Limit: Max 1-2 Person
Premium fittings for 1 person are required to pay the R250 difference irrespective of purchase and is non-refundable.
*If you purchase a dress during your appointment, the fitting fee is not applicable. If you purchase a dress within 1 week of your appointment, the fitting fee is deducted from the dress price – not applicable to sale items. Extra dress fits are non-refundable.
SHOP STYLING SOLUTIONS TO COMPLETE YOUR LOOK
SECURE WITH A 30% DEPOSIT & PAY UP TO 6 MONTHS
REGISTER FOR YOUR EVENT TO AVOID DUPLICATES
Please complete the form below with your details to request an appointment at our Cape Town or Johannesburg showrooms. We will get back to you during standard business hours to confirm your booking.
To provide you with the best level of service, our showrooms operate by appointment. Walk-ins are always welcome, however we can’t guarantee assistance or fitting room availability.
Booking an appointment comes at no charge, only extra perks:
To avoid wear and tear and ensure our high-standards, we charge a *refundable fitting fee to try-on up to 5-10X dresses with a personal stylist, in a dedicated space with max 3 guests. Should time allow, you may try on more dresses for R50 extra per dress.
Express (R200): Up To 5 Mini Dresses | 30min | Max 1 Person
Standard (R350): Up To 5 Dresses | 60min | Max 1 Person
Premium (R600): Up To 10 Dresses | 90min | Max 1-2 Person
*If you purchase a dress during your appointment, the fitting fee is not applicable. If you purchase a dress within 1 week of your appointment, the fitting fee is deducted from the dress price – not applicable to sale items. Extra dress fits are non-refundable. Premium fittings for 1 person are required to pay the R250 difference if you buy.
We pride ourselves on being a must-visit destination store, with clients traveling from all over SA and visiting from abroad.
CPT Branch: 162 Irene Avenue, Somerset West, 7130, Western Cape – we are about 20min from Cape Town International Airport and maximum 40min from the V&A Waterfront.
JHB Branch: Block C, 3rd Floor, Cresta Junction, Corner of Judges Avenue, 2195, Johannesburg, Gauteng – opposite Cresta Shopping Mall and is 20min from Sandton.
We offer secure on-site parking.
You can book an appointment at the store located closest to you, at a convenient time and date, during our standard operating hours:
Tuesday to Saturday: 09h00 – 17h00
We are open all year round including extended hours during public and school holidays depending on seasonal demand – excluding Christmas, New Years & Easter.
Instore you’ll find exclusive designs not available to buy online including one-of-a-kind samples and the last pieces of end of range styles in limited colors.
We don’t mass produce and therefore stocks move fast. We cannot guarantee all styles advertised on our website and social media will be available to buy across all stores, all season round in the color and size you want. Inventory may also vary and fluctuate between branches. If sold out, we regularly offer preorders during the season to secure your dress from our upcoming restocks if your event date allows for it.
Our collection of occasion wear spans from short day and night dresses to formal evening and bridal gowns ranging anywhere from R2500 up to R25,000. Our rainbow rail features end of range styles and one-of-a-kind samples priced to clear under R6500 all year round. Seasonal sales run for limited time periods at select times of year.
You can secure your style, color and size with a minimum 30% deposit from our current stock as a lay-by or from upcoming restocks as a preorder. Get up to 6 months to pay off the remaining balance. It’s never been easier and more affordable to buy your dream dress. Applies to sale items.
We value body diversity and therefore manufacture our collections across a large size curve from XXS-3XL – however, because we don’t mass produce, petite and plus sizing tends to sell out very quickly. Our dresses are standard size and length with most designs featuring stretchy materials, and adjustable closures for size flexibility. It is not uncommon should alterations be required for a tailored fit.
In the case your size is sold out and the style is restocking prior to your event, we recommend preordering to secure your dress in the size you need. We can also make extra petite and plus sizing on demand/order at an additional fee.
Friends and family are encouraged to attend and participate in the appointment! We suggest bringing only 1-2 guests who know you best and whose opinions you value most. Max 3 guests per booking.
Please keep in mind that all appointments require a parent or legal guardian to accompany you whilst dress fitting if you’re under 21 due to the nature of our products. Exceptions can be made, please contact us directly.
Have more questions? Message us on WhatsApp and we’ll get back to you within standard business hours.
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